NON SECURITY
Job Description
To provide a superior level of customer service to ensure a safe and enjoyable environment for guests as they attend various events, including collegiate sporting events, concerts, festivals, and fairs. The position offers flexible, part-time hours that allow for the accommodation of each staff member’s personal schedule.
Please note this is non-DCJS licensed position. As a non-security staff, you will not be qualified to work specific event posts excluding but not limited to walk-through metal detectors and bag-searching. You will be eligible to work any events offered to non-security staff during our busy season included but not limited to – Football games, Graduations, NASCAR, & State Fair of Virginia.
Qualifications
Excellent customer service mindset and verbal communication skills.
Ability to remain calm in a fast-paced, high energy environment.
Must have reliable transportation.
17 years or older
Complete a 4-hour RMC Events Orientation
Essential Position Functions and Key Duties
All Peak Season Staff will be cross-trained in multiple positions, including: Ticket-Taker/Scanner, Usher, and Parking Attendant (post assignments will vary for each event).
Creating an enjoyable and safe experience for guests at any given event by providing a high-level of customer service.
Observing your surroundings, detecting any suspicious or hazardous situations, and reporting your findings to event supervisors, managers, and emergency personnel.
Work flexible hours which include nights and weekends.
Work Conditions
The work environment varies event to event depending on the venue.
Events are held both indoor and outdoor in various weather conditions.
While performing duties, staff member’s core function may involve standing for prolonged periods of time. Seated positions are very limited.